Terms of Service


The information you provide for the purpose of completing your order is only used to fulfil your order. Sharing of information will be limited to partners or third parties who are integral to the order fulfilment process (Australia Post, Courier Companies).


Using Kooki U products

Mineral makeup is known for being pure, natural and hypo-allergenic, it is possible for an allergic reaction or sensitivity to an ingredient to occur. If you suspect you have an allergy or sensitivity to any cosmetic ingredients, please read the list of our ingredients carefully. These can be found on our website and also on our packaging.

Before applying, we recommend to do a patch test. If sensitivity or allergic reaction occurs, immediately stop using the product and consult a medical professional for attention. Please use products only as intended by Kooki U.

We take great care in ensuring that all ingredients used in each product are safe to use on the area intended. We will not assume responsibility if product is used in a manner not intended by us.


Product colour representation

We take great care to ensure our photography depicts the actual colour/shade of our products, please understand that some monitors display colours differently.



All text, graphics, photographs, logos, artwork (collectively known as "Content"), including but not limited to the design, structure, selection, coordination, expression, ‘look and feel' and arrangement of such Content, contained on the Website is owned, controlled or licensed by or to Kooki U and is protected by intellectual property rights and unfair competition laws.


Customer service

For Customer Service and questions regarding your order or our products, please use the online request form on our Contact page.